11.03.2015: Reservierungszentrale - Tourismus - Wellington

JOB DESCRIPTION

Reservations staf

Great progression opportunity for a Tour consultant.

Do you speak GERMAN? Are you dedicated and passionate about New Zealand? This is a great varied and busy role that will be perfect for someone who is readyfor a new challenge and enjoys working in this side of the industry. You will need to work well under pressure,  have great team skills and a passionfor  tourism.

Position Title: Reservations Clerk

Job Objective: The objective of this position is to look after the reservation and tour assistingside of our business. The person will communicate with wholesalers overseas bye-mail  and  fax,  and  will  develop  and  foster  the  business  relationship;  In  the summer season the main task will be to compile tour folders for our tour guidesfor the various departures (German and French)

Reports to Operations Manager

Responsibilities: To  ensure  that  the  administration  work  related  to  incoming  bookings  andcoordination of our tour programmes is of the highest quality . The person willneed sound knowledge of the tourism  service providers within New Zealand, suchas hotels and attractions.German language speaking and writing skills are essential for this position as well  as computer skills.

Key Tasks: Programme administration and coordination1. Build up/establish working relationship with European  agents2. Provide travel documents to travel participants and our tour guides3. Coordinate programme development 4. Collect  and  analyse  feedback  from  travel  participants  and  deal  withcomplaints.  Also put these feedbacks to appropriate manner in order toup-grade our services.5. Liaise with NZ tourism suppliers about products and services 6. Liaise with Operations and General Manager

Working hours: Full-time (Monday – Friday , 40hours)

Pay Rate and employment: For  the first  6 months we will  give the applicant the initial  training,  therefore he/she will be on $40,000.00 annual pay. After a performance review we are open for re-negotiation. If you are motivated with a high level of initiative, able to multi task and problemsolving,  and  love  what  you  do...  then  forward  your  CV  to: FRANK@ANZNATURETOURS.COM

ANZ Nature Tours Ltd.P.O. Box 27-508, Wellington, New Zealand
NATIONAL PHONE:    04-385 1024      
FAX:   04-385 1025INTERNATIONAL
PHONE:+64-4-385 1024   FAX: +64-4- 385 1025
Website: www.anznaturetours.com  
email: info@anznaturetours.com

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