11.03.2015: Reservierungszentrale - Tourismus - Wellington
JOB DESCRIPTION
Reservations staf
Great progression opportunity for a Tour consultant.
Do you speak GERMAN? Are you dedicated and passionate about New Zealand? This is a great varied and busy role that will be perfect for someone who is readyfor a new challenge and enjoys working in this side of the industry. You will need to work well under pressure, have great team skills and a passionfor tourism.
Position Title: Reservations Clerk
Job Objective: The objective of this position is to look after the reservation and tour assistingside of our business. The person will communicate with wholesalers overseas bye-mail and fax, and will develop and foster the business relationship; In the summer season the main task will be to compile tour folders for our tour guidesfor the various departures (German and French)
Reports to Operations Manager
Responsibilities: To ensure that the administration work related to incoming bookings andcoordination of our tour programmes is of the highest quality . The person willneed sound knowledge of the tourism service providers within New Zealand, suchas hotels and attractions.German language speaking and writing skills are essential for this position as well as computer skills.
Key Tasks: Programme administration and coordination1. Build up/establish working relationship with European agents2. Provide travel documents to travel participants and our tour guides3. Coordinate programme development 4. Collect and analyse feedback from travel participants and deal withcomplaints. Also put these feedbacks to appropriate manner in order toup-grade our services.5. Liaise with NZ tourism suppliers about products and services 6. Liaise with Operations and General Manager
Working hours: Full-time (Monday – Friday , 40hours)
Pay Rate and employment: For the first 6 months we will give the applicant the initial training, therefore he/she will be on $40,000.00 annual pay. After a performance review we are open for re-negotiation. If you are motivated with a high level of initiative, able to multi task and problemsolving, and love what you do... then forward your CV to: FRANK@ANZNATURETOURS.COM
ANZ Nature Tours Ltd.P.O. Box 27-508, Wellington, New Zealand
NATIONAL PHONE: 04-385 1024
FAX: 04-385 1025INTERNATIONAL
PHONE:+64-4-385 1024 FAX: +64-4- 385 1025
Website: www.anznaturetours.com
email: info@anznaturetours.com
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